Ever faced the frustration of Netflix Error Code NW-3-6 disrupting your binge-watching session? Worry not! In this guide, we’ll unravel 5 simple solutions to fix NW-3-6 and get you back to your favorite shows in no time. We have already covered Netflix NW-2-5 and NW-1-19 error codes in our other articles. If you’ve encountered these errors before, or want to be prepared, stick around for a comprehensive troubleshooting experience. Let’s troubleshoot and enjoy uninterrupted streaming together!
What is the Netflix Error Code NW-3-6?
If you come across the Netflix error code NW-3-6, you would get the following message:
“We’re having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help”
This error showcases that you are actually having a network connectivity issue. So, either your internet connection is not working as intended, or your home network is not configured correctly.
What Causes the Netflix Error Code NW-3-6?
Now that we have a clear understanding of the Netflix error code NW-3-6, let’s dive deep into what causes it in the first place. Bear in mind, that it is very important to understand the underlying issue to find the right solution. Here are some of the most common reasons why the error code NW-3-6 occurs on Netflix:
- Configuration Error: There are several instances when a misconfiguration with your local ISP or within the device might interrupt it from connecting with Netflix.
- Internet Connectivity Issue: Similarly, you might also come across the error code NW-3-6, if you are having connectivity issues with your local network.
Read: Why is My Computer So Slow? Here’s How to Fix It!
How to Fix Netflix Error Code NW-3-6?
Make sure to follow the troubleshooting steps mentioned below to watch your favorite TV shows and movies on Netflix:
1. Restart Your Streaming Device
This is by far the easiest workaround to solve any connectivity issue on your device. Whether you are using a smart TV or simply trying to access Netflix from your gaming console, a simple restart can help you clear out the cache on the device.
Not to mention, it would help you to regain access to your Netflix account. For the Roku box and any other streaming stick, make sure to turn off your TV and start again. For smart TVs, give it 30 seconds before turning it on again.
2. Check Your DNS Settings
If you are trying to stream from a gaming console, it is very important to check whether the DNS server settings have been set correctly or not. Otherwise, you won’t be able to connect to the internet, let alone watch your favorite show. Here’s how you can set the DNS settings for PlayStation and Xbox.
A. PlayStation
Head over to Settings > Network Settings > Internet Connection Settings > Custom. Now choose between Wi-Fi or Wired Connection and use the following settings:
IP Address Setting: Automatic
DHCP hostname: Do Not Set
DNS Setting: Automatic
MTU: Automatic
Proxy Server: Do Not Use
B. Xbox
Head over to Settings > System Settings > Network Settings > Network > Configure Network. Now select DNS Settings and choose Automatic. Once you have finished, make sure to restart your Xbox.
3. Set Static IP Address for Smart TV
If the connection between your router and streaming device is unstable, you might also come across the Netflix error code NW-3-6. Follow the steps mentioned below to set the static IP address on your TV:
Step 1: Head over to Settings > Network > Network Status.
Step 2: Keep a copy of the IP Address, Subnet and Gateway.
Step 3: Now head back to Network, and select Set Network on manual.
Step 4: Enter the information you just copied.
4. Turn Off VPN
If you are using a Virtual Private Network (VPN), make sure to turn it off. Since VPN allows you to spoof your location, it can prevent Netflix from finding your actual region. This, in turn, triggers geofencing resulting in regional content restrictions. Try turning off your VPN to check if Netflix is working or not.
5. Restore to Default Connections
While setting up your modem for the first time, you will get the default connections. Along with way, if you have changed any of the settings, make sure to revert back to the factory default to fix the underlying issue. Log in as an administrator, to change settings on your modem.
Similarly, you can also try resetting your home network altogether including your modem and router. While it might take a few minutes to reset your entire network, if there is any problem, it will be resolved right away.
Frequently Asked Questions
1. How to fix Netflix error code NW-2-5?
The Netflix error code NW-2-5 often results from a network connectivity issue. Before you deep dive into the troubleshooting steps, try clicking on the Try Again option, to check whether it fixes the error. In case, it doesn’t work, make sure to verify whether your ISP supports streaming in the first place.
2. What is Netflix error code 111?
If you come across the Netflix error code 111, you need to refresh your Android TV or Amazon Fire TV. For Amazon Fire TV, go to Settings > Applications > Manage Installed Applications to clear data for Netflix. For Android TV, head over to Settings > Apps > System apps > Netflix and click on ‘Clear Data’.
3. What is Netflix error code 300?
If you are running Netflix on Sony TV or any Blu-ray device, you are going to come across the Netflix error code 300. Click on Retry to restart the app and wait for a few moments. If the problem still persists, try reaching out to Sony customer support.
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The Bottom Line
So, there you have it, some of the most common ways to fix Netflix error code NW-3-6. Make sure to follow through with all the troubleshooting steps, post which if the issue persists you can delete the Netflix app and reinstall it. A fresh installation would definitely fix any issue you were having with the existing app.
