Couldn't Save Screenshot

We all face some common problems every day on our Android phones. Though their solutions aren’t usually difficult, if they are hampering the normal usage of the phone, you probably got tensed and frustrated.

Today,  I am going to write about one of the most common issues Android users face while taking screenshots. With time, people have become addicted to screenshots. Whenever we want to save the information available on the screen, we just press a few buttons and the entire screen gets saved in the storage as a picture.

But sometimes, due to limited storage availability or some operating system issues, your phone starts showing “Couldn’t save screenshot. Storage may be in use” or “Can’t take screenshot due to limited storage space”.  Both the errors point towards low storage availability but in most the cases, there was enough storage available on the phone.  One of my smartphones had this error with 2.36 GB of internal storage available.

So, there may be something else gone wrong and became a cause for this error. Anyway, you can fix this Couldn’t save screenshot error on Android easily. So, Relax and go with the methods mentioned below.

Note: Some of the conditions like “when browsing the Internet in Chrome’s Incognito mode” and apps like internet banking apps don’t permit to take a screenshot. If you are facing the above issue in any of these conditions, double check in another app before proceeding further.

4 Ways to Solve Couldn’t Save Screenshot Issue

1. Reboot Your Phone

Android Power menu

Also Read: 10 Useful Android 9 Pie Features You Can’t Ignore

For numerous errors in Android, one reboot is enough. This is my personal experience. So, I would also suggest you restart your phone first if you are unable to take a screenshot with Couldn’t Save Screenshot error. This may be a quick and easy solution to your problems.

Rebooting/Restarting is a very easy process. Just press Power button for some seconds and you’ll see the option to reboot or restart.

2. Clear Cache

Unable to take screenshot

In case, rebooting your smartphone didn’t work for you, then try clearing Cache memory of your smartphone. If you don’t know, Cache memory is a part of your storage which keeps important files saved to speed up the process and make system efficient.

But sometimes, cache files are kept stored for too long and become invalid. This may be a cause for the “Can’t take screenshot” issue on Android. So to clear them, Go to Settings -> Storage. Tap on Cached Data, a pop-up will appear. Now tap on OK.

If you are still confused about how to clear Cache data, just install Clean Master or C Cleaner for a while and clear the Cache Memory in one-click. After that, you can uninstall the app as I don’t prefer keeping such apps or supporting them.

Here’s why – Do We Really Need Ram Booster and Cache Cleaner Apps?

3. Make a New Screenshot Folder

Couldn't Save Screenshot

If both the above methods didn’t help you to fix “Couldn’t save screenshot”. Storage may be in use” error. you can try this method now.

Sometimes, due to some issues in Android directories or changing settings unknowingly, the Android is unable to locate the dedicated screenshot folder. So, it would be better if you rename the old folder and make a new one for storing screenshots. I also fixed the same issue on my phone this way.

Remember: Changing the folder name in some cases (corrupted or hidden) leads to making the files inside it unusable. If you can see the files inside the screenshot folder in the gallery or file explorer, make sure to take a backup first.


  • Open File Explorer/File Manager and search for Screenshots Folder. It usually remains available under Pictures or DCIM folder. But it varies from phone to phone. So, basically, look for the folder where your phone was saving screenshots before the issue.
  • Now, rename the folder to something else, Say Screenshots_old.
  • Create a new folder and name it – Screenshots.
  • Reboot your phone.
  • Finally, try taking a screenshot and see whether this method worked. If yes, give a pat on your back.

4. Factory Reset

Android factory Reset

Though, the third method should work for most of the Android phones. But in case, you are still struggling with the same issue, the only option you left with is Factory reset.

You can perform a factory reset by going to Settings -> backup & reset -> Factory reset. But before going ahead, let me remind you that factory reset erases all your phone’s data. So, make sure to take a backup of essential data before proceeding.

Wrapping Up: Can’t take screenshot due to limited storage space

Although the issue isn’t anything serious, I often see new Android users get worried about this. I hope at least one of the ways above will definitely fix “Couldn’t save screenshot. Storage may be in use” problem. So, which method worked for you? Tell me in the comments section below. If you have any question about this issue, feel free to drop a comment below. I will try to answer as soon as possible.


  1. Stupid advices. Chrome added protection by itself. I want to read REAL solution how to take screenshot in incognito mode Chrome app.


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